Copyright © 1997-2019 Fidesco Publishing Limited. All rights reserved

Privacy Policy

Access of this Website

By accessing this website and the information and content contained thereon you acknowledge your acceptance of and agreement to be bound by the Terms of Use for this website and the Privacy Policy of Fidesco Trust Corporation (hereinafter referred to as "us"; "we"; or "our").

 

IF YOU DO NOT ACCEPT OR DO NOT WISH TO BE BOUND BY OUR PRIVACY POLICY OR BY THE TERMS OF USE FOR THIS WEBSITE YOU SHOULD LEAVE THIS WEBSITE IMMEDIATELY AFTER REVIEWING SAID PRIVACY POLICY AND TERMS OF USE SINCE ANY CONTINUING BROWSING OF THIS WEBSITE WILL BE DEEMED TO BE AN UNEQUIVOCAL ACCEPTANCE OF AND AGREEMENT TO BE BOUND BY THE TERMS OF USE FOR THIS WEBSITE AND THE FOLLOWING PRIVACY POLICY.

 

This privacy policy applies to any individual who is visiting our website or who is contacting us by e-mail message or otherwise.

This website contains links to third party websites and off-site pages which are not subject to this privacy policy and we are not responsible for their content, use of personal information, or security practices.

This website is not intended for children and we do not intentionally collect or use any information from children except in the case were you have retained us to provide citizenship or passport application services for your family and your family includes children.

If you have any question regarding this policy and the collection or processing of your personal information, then please contact us or write to us using the following mailing address:

Fidesco Trust Corporation
P.O. Box 1058
Basseterre, KN 0106
St. Kitts and Nevis

We reserves the right, in our sole discretion, to modify, alter or otherwise update our privacy policy at any time without prior notice. Any such modification, alteration or update shall be effective immediately upon posting. By using this website after such modification, alteration or update you agree to be bound by such revised privacy policy.

Information we collect

Information we obtain when you contact us - If you contact us, we may collect any of the following information:

  • Basic personal data – first name and last name.

  • Personal contact data – mailing address, phone number, mobile phone number, and email address.

  • Employment data – job title, department, company name, company mailing address, work email address and office phone number.

  • Log in data – IP address of connecting web or mail server, username and password.

  • Analytic data – Web browser type, operating system, webpage visited, time spent on website, language used and country of origin of connecting web or mail server.

  • Financial data – billing address, bank address, bank account information, credit card information and such other financial data as we may need in order to meet our contractual obligations or comply with our legal obligations.

 

Information we obtain from other sources - We collect information about you and, if you have retained us to provide citizenship or passport application services, also information about the other members of your family for whom you retained us to provide such services, from firms providing due diligence back-ground check information services or from publicly available websites when we have to comply with our legal obligations.

Lawful basis for processing personal information

We only process personal information where we have a lawful basis for doing so, such as the following:

  • User consent – This is where you have given us explicit permission to process personal information for the purpose specified in the relevant service agreement.

  • Contractual necessity – This is where we have to process personal information to meet our contractual obligations when you have retained us to provide services.

  • Legal obligation – This is where we have to process personal information in order to comply with applicable laws, court orders or other valid legal processes.

  • Business interest – This is where we have a legitimate interest as a business to process personal information in order to enforce or apply any of our terms, policies and rights.

 

How we use personal information

 

We collect personal information for the following main reasons:

  • To provide our services – We require some of your basic personal information so that our services are relevant to you.

  • To improve our services – We improve our services by adding content to our website that we think may be of interest to you.

  • To maintain efficiency – We need to make sure that our services work efficiently in order to provide you with the experience you expect from us.

  • To bill for our services – We and our bank in St Kitts need your payment information to take payments and give refunds.

  • To monitor compliance with our terms and policies – We monitor our website for breaches of its terms of use and our privacy policy.

  • To understand our clients –  We may perform anonymous statistical, demographic and marketing analyses to understand you better and to adjust the scope of our services.

 

With whom we share personal information

We disclose personal information to:

  • Government – If we have been retained by you to provide citizenship or passport application services for yourself and any other member of your family we will share with the relevant authority of the Government of St. Kitts and Nevis your personal information and the personal information of any such other member of your family. The same information may be shared with the financial institution retained by said Government to receive fees and contributions under its citizenship by investment programme.

  • Financial institutions – Your personal information will be disclosed to financial institutions if you have retained us to provide account establishment services for entities in respect of which you are directly or indirectly a controlling party.

  • Legal processes – In order to comply with applicable laws, regulations, court orders or other valid legal processes and to enforce or apply any of our terms, policies and rights, we may disclose your personal information and if you have retained us to provide citizenship or passport application services, then also the personal information of any other member of your family for whom you retained us to provide such services.

  • Change in ownership – We may transfer or disclose to any entity which takes over or acquires our business your personal information and if you have retained us to provide citizenship or passport application services, then also the personal information of any other member of your family for whom you retained us to provide such services.

  • Other users – We may share aggregated information with third parties provided that the source of the information shared cannot be identified.

 

Retention period of personal data

The retention period of personal data is the respective retention period for the type of service we were retained by you to provide. After expiration of said period, the corresponding personal data is deleted if there is no statutory requirement, legal reason, or legitimate business need for us to retain such personal data.

The retention periods mentioned above are as follows:

  • Trusts and corporate services – the retention period for your personal data is 5 years from the date the last entity in respect of which you were directly or indirectly a controlling party was dissolved or otherwise ceased to exist.

  • Citizenship and passport application services – the retention period for your personal data and the personal data of any other member of your family for whom we provided these services is 2 years from the date of obtaining citizenship or a passport for yourself or any such other member of your family.

How we secure personal data

 

We are using the Secure Socket Layer (SSL) protocol to secure web traffic using encryption between your web browser and our web server, protecting you from anybody that might be snooping on the network in the middle. The padlock to the left of the URL for our website indicates that traffic is encrypted to prevent eavesdropping.

 

The rights you have

 

You have the following fundamental rights in relation to the personal data we keep about you subject to the exercise of any of these rights not being such as to adversely affect our ability to comply with legal obligations, in which case the exercise of certain rights may be limited by statutory requirements:

  • Right of Confirmation – You shall have the right to obtain from us confirmation as to whether or not personal data concerning you are being processed.

  • Right of access – You shall have the right to obtain a copy of the personal data stored by us.

 

  • Right to rectification – You shall have the right to obtain from us the rectification of inaccurate personal data concerning yourself.

 

  • Right to be forgotten – You shall have the right to obtain from us the erasure of personal data concerning yourself.

 

  • Right of restriction of processing – You shall have the right to obtain from us restriction of processing.

 

  • Right to data portability – You shall have the right to receive the personal data concerning yourself in a structured, commonly used and machine-readable format.

  • Right to object - You shall have the right to object to the processing of personal data concerning yourself.

The exercise of the above rights extend to the personal data of members of your family for whom you retained us to provide citizenship or passport application services.

 

If you need more information about these rights or wish to exercise any of them, then please contact us